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National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America.

We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

Make Yourself at Home - Just look at some of the benefits

Benefits

Comprehensive medical, dental and vision insurance for employees and family.

Health Savings Account and Flexible Savings Account options.

401k plan.

Short term and long term disability coverage.

Life Insurance.

Wellness

Free access to on-site gym, locker rooms, and fitness classes.

Periodic catered healthy lunches.

Office Location

Location convenient to public transportation.

Walking distance from Union Station & Ogilvie Station.

Tons of restaurants, coffee shops and bars in walking distance from the office.

Employee access to the building concierge services, including discounted tickets to local attractions.

Food & Drink

Plentiful granola bars and organic fresh fruit.

Unlimited coffee, sparkling water and energy drinks.

On-site café.

Equipment

Light-weight, speedy laptops.

Multiple monitors.

Career Advancement

Merit-based promotional opportunities.

Performance bonuses and incentives.

On the job training for recent graduates.

Current Openings

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for an Investment Analyst. This role will assist in evaluating residential real estate investment opportunities in Chicagoland and analyzing overall portfolio performance and investor returns; perform financial analysis; analyze construction processes and perform construction underwriting; assist with asset management and transaction documentation, and assist with preparation and coordination of debt compliance.  The Investment Analyst will receive tremendous exposure to every aspect of the real estate business from the diligence before a purchase of an asset, the planning of its development, construction and project management, all the way through to the management of a stabilized asset. Candidates with a true passion for real estate are encouraged to apply. Additionally, licensed real estate brokers or those currently in pursuit of a broker’s license are preferred.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:

  • Participate in screening of potential investment opportunities, with a focus on financial modeling and market research
  • Analyze construction processes to help underwrite investments
  • Play a key role in quarterly reporting, variance monitoring and arrears analysis
  • Help prepare annual property-level income and expense budgets
  • Maintain and improve internal tracking worksheets and databases
  • Organize and present data in meaningful ways
  • Underwrite assets to facilitate an internal decision regarding hold, sell or refinance
  • Provide solutions for improving asset performance and efficiency
  • Mentor and train more junior analysts
  • Perform ad hoc duties as required

QUALIFICATIONS

  • Bachelor’s Degree required, preferably in real estate, business, finance, economics, engineering, construction, or management
  • 1-4 years of real estate investment, investment banking, or real estate brokerage experience preferred
  • Real Estate Brokerage License preferred
  • Must have strong desire to learn about real estate investment and development (actual experience is a plus)
  • Underwriting experience preferred
  • Proficient with Excel with advanced financial modeling skills
  • Must have strong analytical and quantitative skills
  • Strong interpersonal/communication skills
  • Must thrive in a high-pressure environment with the ability to multi-task and prioritize competing tasks and meeting deadlines
  • Highly organized with strong attention to detail
  • Team player – energetic, enthusiastic and personable with the ability to collaborate and work independently

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for an Office Manager who will act as the first point of contact for employees, guests, as well as prospective and current tenants, in person and on the phone. Additionally, this role will play an important role in supporting the day-to-day administrative operations of the office. The Office Manager is on the front line in making sure questions and issues are resolved correctly and in a timely manner. We are looking for upbeat, clever, and thoughtful candidates who will go out of their way to deliver exceptional service with each interaction. This is an excellent opportunity for ambitious individuals eager to build a career in real estate with a growing company.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:  

  • Act as the first line of contact in the office for employees, guests and prospective/ current tenants.
  • Ensure front desk is tidy and all necessary materials are available.
  • Monitor supply stock and order office supplies as needed.
  • Maintain updated records of office expenses and costs.
  • Order new badges and activate badges for guests and employees through the building’s maintenance system.
  • Schedule meetings and appointments within the office and greet all visitors upon arrival.
  • Maintain the office condition, initiating repair/cleaning work orders, when necessary.
  • Enter all visitors into the internal building visitor system.
  • Escalate and triage calls to the appropriate internal contacts as needed.
  • Respond to inbound chats, emails, and SMS communication.
  • Answer the phone and direct calls to the appropriate team members.
  • Respond to incoming calls and emails with professionalism.
  • Handle sensitive documents with a high level of confidentiality.
  • Ad hoc duties as requested.

QUALIFICATIONS

  • Bachelor’s Degree required
  • Experience in a customer-contact capacity or customer-service role is preferred
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Excellent problem-solving and people skills
  • Proficiency with Microsoft Office and strong computer skills
  • Ability to meet deadlines and handle multiple priorities
  • Strong attention to detail
  • Organization skills and ability to prioritize effectively
  • Ability to take initiative and learn quickly
  • Positive, patient and friendly attitude

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for an FP&A Manager. The Manager will assist in analyzing data- both operational & financial, building reports, defining and tracking KPIs, process development to ensure the execution of the business strategy, and building dashboards and reporting for the business.  This individual will help to ensure that performance/KPI data and dashboards are provided in a timely and accurate manner to the management team, leadership team and the board of directors while providing a thorough analysis of the data. The ideal candidate will have strong analytical skills, technical skills, and an interest in the Real Estate management industry, including property management metrics and variables impacting returns. This position reports to the Director of FP&A and is based in our Chicago office.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:

  • Develop and implement controls around data input for acquisition, construction, leasing and property management metrics.
  • Design, develop and maintain dashboards to show operational performance and progress on performance improvement initiatives.
  • Manage more complex or special projects from beginning to conclusion.
  • Troubleshoot and correct inaccurate data in a timely manner.
  • Build recurring and ad-hoc reports for internal and external stake holders, ensuring accuracy of results including returns-based analysis.
  • Partner with department leaders across all functions to analyze and interpret data.
  • Implement process improvements where necessary.
  • Manage team of analysts, leading project planning/staffing to ensure timely completion of deliverables.
  • Work independently on projects but also provide support to and back up team-members as needed.
  • Assist in the management of internal databases.
  • Perform ad hoc duties as required.

 QUALIFICATIONS

  • Bachelor’s Degree required
  • A minimum of 3-5 years of direct work experience in analytical roles
  • Industry experience from any of the following a plus: high-growth start-ups, management consulting, investment banking, or venture capital/private equity
  • Candidates must possess critical thinking and problem-solving skills with the technical expertise to execute and the business acumen to relate analysis to actionable insights
  • Experience with transforming raw data into structured data tables for analysis
  • Advanced skills in Microsoft Excel and SQL (required)
  • Experience with Tableau and/or Spotfire strongly preferred
  • Advanced skills in business intelligence software
  • Strong managerial experience in leading and training a team
  • Candidates must be able to work well under pressure & deliver on multiple tasks in a deadline-driven environment
  • Ability to work independently and in a team environment
  • Highly organized, detail-oriented, and extremely thorough
  • Strong written and verbal communication skills

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for an Assistant Property Manager to manage our growing portfolio. Ideal candidates are ambitious, self-directed, and willing to learn a new style of property management.  This is an opportunity to get in on the ground floor of a growing, real estate company! Candidates should also have strong communication, problem solving, and customer service skills. As an Assistant Property Manager, you will be working a full-time position with opportunity for individual performance based incentives and growth potential with frequent promotional opportunities. This is an entry-level position and recent graduates are welcome to apply.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:

  • Oversee 100-300 units consisting of single family homes, town homes, small multi-family buildings.
  • Responsible for all rental income, ensure collection procedures are being followed.
  • Responsible for unit occupancy, ensure quality is up to standard and we’re marketing accurate info.
  • Review and action off of reports related to delinquency, occupancy, marketing, and expenses.
  • Coordinate with maintenance teams to ensure issues get resolved correctly and in a timely manner.
  • Coordinate with central office on unit inspections, ensure all regulatory standards are met.
  • Communicate with residents on complaints and solve problems.
  • Organize and update signage, keys, unit cleaning, marketing materials
  • Exhibit high level of customer service and customer satisfaction, resulting in lease renewals and retention.

QUALIFICATIONS

  • Bachelor’s Degree required
  • Working knowledge of Microsoft Excel, Word, and Mobile Communication
  • Working knowledge of the Yardi property management platform a plus
  • Face-to-face customer service experience
  • Willingness to work flexible schedule as needed to show units
  • Access to reliable automobile with a valid driver’s license and clean driving record – REQUIRED
  • High energy level and sense of ownership
  • Ability to meet stringent deadlines in a fast paced, results-oriented environment
  • Tact, diplomacy, and a clear courteous and professional manner

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for a Maintenance Coordinator to manage our growing portfolio. Ideal candidates are ambitious, self-directed, and willing to learn a new style of property management. This is an opportunity to get in on the ground floor of a growing, real estate company! Candidates should also have strong communication, problem solving, and customer service skills.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:

  • Oversee 100-300 units consisting of single family homes, townhomes, small multi-family buildings
  • Responsible for all rental income, ensure collection procedures are being followed
  • Responsible for unit occupancy, ensure quality is up to standards and we’re marketing accurate info
  • Review and complete reports related to delinquency, occupancy, marketing, and expenses
  • Coordinate with maintenance teams to ensure issues get resolved correctly and in a timely manner
  • Coordinate with central office on unit inspections, ensure all regulatory standards are met
  • Communicate with residents on complaints and solve problems
  • Organize and update signage, keys, unit cleaning, marketing materials
  • Exhibit high level of customer service and customer satisfaction, resulting in lease renewals and retention

 

QUALIFICATIONS

  • 0-2 years of experience in real estate construction or maintenance
  • Associate’s Degree required; Bachelor’s degree preferred
  • Working knowledge of Microsoft Excel, Word, and Mobile Communication
  • Working knowledge of the Yardi property management platform preferred
  • Face-to-face customer service experience
  • Willingness to work flexible schedule as needed
  • Access to reliable automobile with a valid driver’s license and clean driving record – REQUIRED
  • High energy level and sense of ownership
  • Ability to meet stringent deadlines in a fast paced, results-oriented environment
  • Tact, diplomacy, and a clear courteous and professional manner

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for a Receptionist who will act as the first point of contact for prospective and current tenants on the phone. We are looking for upbeat, intelligent, and thoughtful candidates who will go out of their way to deliver exceptional service with each interaction. This is an opportunity to get in on the ground floor of a rapidly growing company.  It is an excellent opportunity for ambitious individuals eager to build a career in real estate. The company is looking to source most future positions from this team. As a Receptionist, you will be working a full-time position with a starting pay of $15/hr with opportunity for individual performance based incentives and growth potential with frequent promotional opportunities. This is an entry-level position and recent graduates are welcome to apply.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:  

  • Act as the first line of contact for prospective and current tenants.
  • Escalate and triage calls to the appropriate internal contacts as needed.
  • Answer questions regarding our leasing process, units and amenities.
  • Answer questions about the application process and application status.
  • Perform outbound calls to potential renters inquiring into their showing experience and interest
  • Respond to inbound chats, emails, and SMS communication.
  • Process rental application overflow.
  • Post available units to Craigslist.
  • Help residents troubleshoot maintenance issues and create work orders as needed.
  • Respond to incoming calls and emails with professionalism.
  • Handle sensitive documents with a high level of confidentiality.
  • All team members are also assigned various specialized activities related to the leasing and property management process

 QUALIFICATIONS

  • Bachelor’s Degree required
  • Experience in a customer-contact capacity or customer-service role is preferred
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Proficiency with Microsoft Office and strong computer skills
  • Ability to meet deadlines and handle multiple priorities
  • Strong attention to detail
  • Organization skills and ability to prioritize and initiative to accommodate workflow
  • Ability to take initiative and learn quickly
  • Positive, patient and friendly attitude
  • Tendency to face challenges head on
  • Ability to show empathy toward customer concerns
  • Willingness to work flexible schedule- some weekend and evening shifts are required

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for an Inbound Sales Agent for our leasing team who will act as the first point of contact for prospective and current residents on the phone. We are looking for candidates who enjoy the act of selling a quality product.  Energetic, intelligent, and thoughtful candidates who will go out of their way to deliver exceptional service with each interaction should apply. This is an opportunity to get in on the ground floor of a rapidly growing company.  It is an excellent opportunity for ambitious,competitive individuals eager to build a career in real estate. The company is looking to source most future positions from this team. As an Inbound Sales Agent, you will be working a full-time position with a competitive base salary, opportunity for individual sales based incentives and growth potential with frequent promotional opportunities. This is an entry-level position and recent graduates are welcome to apply.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:  

  • Act as the first line of contact for prospective and current residents.
  • Sell prospective residents on the unit features, company amenities, and signing a lease.
  • Escalate and triage calls to the appropriate internal contacts as needed.
  • Answer questions regarding our leasing process, units and amenities.
  • Answer questions about the application process and application status.
  • Sell potential renters inquiring into their showing experience and interest through outbound calls.
  • Respond to inbound chats, emails, and SMS communication.
  • Post available units to Craigslist.
  • Help residents troubleshoot maintenance issues and create work orders as needed.
  • Respond to incoming calls and emails with professionalism.
  • Handle sensitive documents with a high level of confidentiality.
  • All team members are also assigned various specialized activities related to the leasing and property management process.

 QUALIFICATIONS

  • Bachelor’s Degree required
  • High level of energy and a “people person” who enjoys selling others a great product
  • Experience in a customer-contact capacity sales role is preferred
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Proficiency with Microsoft Office and strong computer skills
  • Ability to meet deadlines and handle multiple priorities
  • Strong attention to detail
  • Organization skills and ability to prioritize and initiative to accommodate workflow
  • Ability to take initiative and learn quickly
  • Positive, patient and friendly attitude
  • Tendency to face challenges head on
  • Ability to show empathy toward customer concerns
  • Willingness to work flexible schedule- some weekend and evening shifts are required

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are currently searching for a Leasing Sales Coordinator who will act as the first point of contact for prospective and current residents on the phone. We are looking for candidates who enjoy the act of selling a quality product.  Energetic, intelligent, and thoughtful candidates who will go out of their way to deliver exceptional service with each interaction should apply. This is an opportunity to get in on the ground floor of a rapidly growing company.  It is an excellent opportunity for ambitious,competitive individuals eager to build a career in real estate. The company is looking to source most future positions from this team. As a Leasing Sales Coordinator, you will be working a full-time position with a competitive base salary, opportunity for individual sales based incentives and growth potential with frequent promotional opportunities. This is an entry-level position and recent graduates are welcome to apply.

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:  

  • Act as the first line of contact for prospective and current residents.
  • Sell prospective residents on the unit features, company amenities, and signing a lease.
  • Escalate and triage calls to the appropriate internal contacts as needed.
  • Answer questions regarding our leasing process, units and amenities.
  • Answer questions about the application process and application status.
  • Sell potential renters inquiring into their showing experience and interest through outbound calls.
  • Respond to inbound chats, emails, and SMS communication.
  • Post available units to Craigslist.
  • Help residents troubleshoot maintenance issues and create work orders as needed.
  • Respond to incoming calls and emails with professionalism.
  • Handle sensitive documents with a high level of confidentiality.
  • All team members are also assigned various specialized activities related to the leasing and property management process.

 QUALIFICATIONS

  • Bachelor’s Degree required
  • High level of energy and a “people person” who enjoys selling others a great product
  • Experience in a customer-contact capacity sales role is preferred
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Proficiency with Microsoft Office and strong computer skills
  • Ability to meet deadlines and handle multiple priorities
  • Strong attention to detail
  • Organization skills and ability to prioritize and initiative to accommodate workflow
  • Ability to take initiative and learn quickly
  • Positive, patient and friendly attitude
  • Tendency to face challenges head on
  • Ability to show empathy toward customer concerns
  • Willingness to work flexible schedule- some weekend and evening shifts are required

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role

COMPANY OVERVIEW

National Home Rentals is a rapidly growing Chicago based real estate private equity firm with thousands of properties across multiple markets throughout North America. We seek to add long-term value to the assets we acquire through our streamlined development and rigorous leasing processes, proactive management, and a data-driven analytical approach to all aspects of our business.

We are looking to add talent to our growing team with the potential to advance quickly and the opportunity to learn all aspects of the real estate investment business. We offer a fast-paced and entrepreneurial environment within an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply to join our team.

POSITION OVERVIEW

We are searching for a Senior Sales and Leasing Manager to join our team. Reporting to the VP of Operations, the Senior Sales and Leasing Manager will be responsible for driving the process development around ensuring maximum occupancy of rental units and high levels of customer satisfaction. The primary focus of the Senior Sales and Leasing Manager will be providing quality, efficient customer service to prospective and current tenants, through day-to-day management of the call center team. The ideal candidate is ambitious, competitive, self-directed, highly analytical and passionate about leading a team and selling a quality product. Build your career in real estate with NHR!

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:

  • Respond to incoming calls and answer questions about our leasing process, units, and amenities.
  • Sell prospective residents on the unit features, company amenities, and signing a lease
  • Escalate and triage calls to the appropriate internal contacts as needed.
  • Supervise team of 5-10 leasing and customer service representatives to ensure maximum occupancy of available units and high renewal rates.
  • Develop and manage Key Performance Indicators (KPIs) related to occupancy, renewals, new lease production, and minimizing vacancy periods.
  • Responsible for reporting on leads, applications, approvals and leases.
  • Assign responsibilities to team members and measure team performance metrics, utilizing the results to suggest improvements and make changes to internal leasing/sales processes.
  • Promote sales of a high-quality product to potential tenants inquiring about their showing experience and interest through inbound and outbound calls, through team guidance.
  • Monitor calls and manage activity to ensure quality standards.
  • Mentor and communicate with employees daily so all calls are answered in a timely, efficient and knowledgeable manner.
  • Provide training to leasing and customer service representatives to ensure monthly rents are collected and leasing activities are within company standards and guidelines.
  • Ensure monthly leasing goals are met through proactive action and leasing process improvements.
  • Formulate standard work processes to effectively manage a high level and constant flow of critical information.
  • Recruit and train new leasing and customer service representatives.
  • Assist with other duties as assigned.

QUALIFICATIONS

  • Bachelor’s Degree required
  • 4-6 years’ experience, preferably supervisory experience in an inbound call center/leasing manager role
  • Experience with Incontact and/or Yardi is a plus
  • Sales experience highly preferred
  • Professional demeanor, attitude and excellent interpersonal skills
  • Strong managerial experience; experience in leading and training a team, workforce management, and scheduling
  • Strong communication skills, both verbal and written
  • Strong ability to multi-task and prioritize competing tasks to meet deadlines
  • Highly organized and detail oriented
  • Perform duties with the highest level of confidentiality and integrity
  • Strong Microsoft Office skills, including Outlook, Excel, Word, etc.

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply for this role
National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.